Privacy Policy

FEM Business Club (hereinafter: "FEM") attaches great importance to the protection of your personal data. In this privacy policy, we explain what data we collect, why we do so, and how we handle it. We act in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

FEM Business Club is responsible for the processing of personal data as described in this policy.

• Website: fembusinessclub.nl
• Email: info@fembusinessclub.nl

2. What data do we collect?

We may collect and process the following personal data:

Account data

• Name (first name and last name)
• Email address
• Profile photo (optional)
• Password (stored encrypted)

Usage data

• Login times and session data
• Pages visited within the platform
• Messages in the community and messaging system

Contact details (when requesting a brochure or introductory meeting)

• Name and email address
• Phone number (if provided)
• Company name and position (if provided)

Payment data

• Payment data is processed by external payment providers and is not stored by FEM

3. What do we use your data for?

We process personal data for the following purposes:

• Creating and managing your account
• Providing access to the member platform and all associated services
• Sending relevant information about membership, events, and masterclasses
• Improving our services and the platform
• Handling inquiries and support requests
• Complying with legal obligations

4. Legal basis for processing

We process personal data based on:

• Performance of the agreement: necessary for providing the membership and associated services
• Legitimate interest: for improving our platform and communications
• Consent: when you sign up for newsletters or information requests
• Legal obligation: when we are legally required to retain data

5. Sharing with third parties

FEM does not share personal data with third parties unless:

• This is necessary for the performance of our services (e.g., payment providers, hosting party)
• We are legally obligated to do so
• You have given explicit consent

With parties that process data on our behalf, we enter into data processing agreements to ensure an equivalent level of security.

6. Retention periods

We do not retain personal data longer than necessary for the purposes for which it was collected:

• Account data: during the membership and up to 12 months after termination
• Contact details (leads): up to 24 months after the last contact
• Financial data: 7 years (legal retention obligation)

7. Cookies

Our website uses cookies for the functioning of the platform:

• Functional cookies: necessary for logging in and using the platform (session cookies)
• Analytical cookies: to analyze and improve the use of the website

We do not place third-party tracking cookies without your consent.

8. Security

FEM takes appropriate technical and organizational measures to protect personal data against loss, misuse, and unauthorized access. This includes, among other things:

• SSL/TLS encryption of all data traffic
• Encrypted storage of passwords
• Restricted access to personal data (authorized personnel only)

9. Your rights

Under the GDPR, you have the following rights:

• Right of access: you can request which data we process about you
• Right to rectification: you can have incorrect data corrected
• Right to erasure: you can request the deletion of your data
• Right to restriction: you can request restriction of processing
• Right to data portability: you can request to receive your data in a commonly used format
• Right to object: you can object to the processing of your data

You can exercise your rights by contacting us at info@fembusinessclub.nl. We will respond to requests within 30 days.

10. Complaints

Do you have a complaint about the processing of your personal data? Please contact us. You also have the right to file a complaint with the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl).